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Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite..This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes Gratuities are included. Food and beverages All buffet and à la carte meals, snacks, and beverages included Activities and facilities/equipment All non-motorized water sports are included. Water activities Kayaking Land activities Tennis Lessons/classes/games Dancing Entertainment Onsite entertainment and activities Access to onsite nightclubs Not included Childcare Spa/beauty facilities and services Activities and services offered by independent operators Offsite tours . Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. . Policies: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses a grey water recycling system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 6:00 PM. . Check out: 12:00 PM.

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